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Orwell View Barns
Orwell View Barns

Orwell View Barns Holiday Cottages Information

Privacy & Cookies Policy

Here is our website privacy policy, including our cookies policy. Please contact us if you have any questions. We shall be only too happy to help.

  • We are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting this website (our site), you are accepting and consenting to the practices described in this policy.
  • For the purpose of the Data Protection Act 1998 (the Act), your data is being collected by Hazel and Richard Wrinch of Orwell View Barns Holiday Cottages, at the address shown below.
  • We may collect and process information that you have given to us. You may give us information about you by filling in forms on our site or by corresponding with us by phone, email or otherwise. This includes information you provide when you make an enquiry, join our mailing list, make a booking, participate in social media relating to our site, and when you report a problem with our site. The information you give us may include your name, address, email address and phone number, personal description and photograph, dietary requirements and family make-up.
  • Telephone Card Payments
    When taking card payments by telephone, these are authorised immediately while you are on the telephone. Your credit / debit card details are neither recorded nor retained by us.
  • Cookies
    Cookies are small parcels of data stored temporarily on your hard drive while you are browsing a website. These are a standard mechanism used by most websites. By continuing to use this site with cookies enabled, you consent to our use of cookies.

    Our website uses cookies to keep track of individual users as they progress through the on-line booking process. This is necessary in order to distinguish between users to keep your booking separate from other bookings. These cookies are strictly necessary.

    Cookies are often used to track a user's browsing history for the purpose of targeted advertising. This website does not set any cookies of this type.

    We use a third party service provided by Google Analytics to provide us with further general information about the performance of this website. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. The data collected by Google is aggregated to show general trends and does not identify individual users. From time to time, we may also use other third party services such as Facebook, Twitter and other social media, the presence of which will be readily apparent from their on-screen icons. In each case, any cookies set by the providers of these services are set by them directly. They are not set by this website and we have no control over them. Please refer to these services' own privacy policies if you wish to check how they use cookies.

    Should you wish to disable cookies, please refer to your browser's Help function. Please note, however, that disabling cookies will affect your ability to use this website, as the on-line booking system will not operate without them. Many websites will not run correctly with cookies disabled, especially ones that require you to log in or that offer any form of checkout or booking process, as cookies are usually needed to keep track of individual transactions.

  • Premier Cottages
    We are a member of Premier Cottages Limited, a professional collective of independent luxury cottage owners. Premier Cottages promotes our properties on our behalf as well as other luxury cottages. As members of Premier Cottages, we would like to give them your information so that they can contact you about other quality properties that you might like. You may unsubscribe from this service at any time.
  • How We Use Your Information
    We may use information held about you in the following ways:

    To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;

    To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;

    To provide you, or permit Premier Cottages Limited to provide you, with information about goods or services we feel may interest you;

    If you are an existing customer, to contact you by electronic means (email or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you.

    If you are a new customer, we and Premier Cottages Limited may contact you by electronic means if you have consented to this by clicking the relevant 'submit' buttons on any of the forms in our site where you enter your information. If you do not want us to use your data in this way, or to pass your details to Premier Cottages for marketing purposes, please untick the mailing list box at the end of the booking process or contact us at any time to ask us to remove your listing.

    We may use your information:

    To notify you about changes to our service;

    To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

    To improve our site to ensure that content is presented in the most effective manner for you and for your computer;

    To allow you to participate in interactive features of our service, when you choose to do so;

    As part of our efforts to keep our site safe and secure;

    To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;

    To make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

  • Disclosure Of Your Information
    We may share your personal information within our business and to Premier Cottages Limited. We may share your information with selected third parties, including business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you. In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets. If all, or substantially all, of our assets are acquired by a third party, your personal data will be one of the transferred assets.

    We may disclose or share your information where we are under a legal duty to do so in order to comply with any legal obligation; or to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

  • Storage Of Data
    The data that we collect from you may be transferred to, and stored at, a destination inside or outside of the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

    Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

  • Your Rights
    You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by unticking the mailing list box on the booking form we use to collect your data. You can also exercise the right at any time by contacting us by email.

    Our site may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

  • Access To Information
    The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
  • Changes To Our Policies
    Any changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our policies.
  • Contact
    Questions, comments and requests regarding this privacy policy are welcomed and can be communicated to us by email.

River Orwell, Ipswich

Hazel and Richard Wrinch
Orwell View Barns Holiday Cottages
Hill House Farm
Wades Lane
Shotley
Ipswich
IP9 1EW

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Wednesday 22 November 2017
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