Information MenuBooking Conditions
What Is Included In Your Cottage
Dogs on Holiday
For the Kids
Pampering and Massages
Things To Do On-Site
Things To Do Nearby
Shotley Peninsula Tours
Shotley Vineyard Tours
Beaches And Water Sports
What's On 2018
Fairfields Farm Crisps
Privacy & Cookies Policy
Quality Assessment Report
The Butt and Oyster Pub at Pin Mill, Suffolk
Join Our Mailing ListKeep up to date with any special offers, late availability and cancellations by joining our free mailing list.
Orwell View Barns Holiday Cottages Information
Privacy & Cookies Policy
This policy (together with any other documents we refer to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
Please contact us if you have any questions. We shall be only too happy to help.
By contacting us, using our services or visiting our website, which is owned and controlled by us ("our site") you are accepting and consenting to the practices described in this policy unless you inform us otherwise.
Who we are
'We' or 'us' means Orwell View Barns, Hill House Farm, Wades Lane, Shotley, Ipswich, IP9 1EW
Information we collect from you
We may collect and process the following data about you:
You may give us information about you by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide if you register to use our site, subscribe to our service, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, date of birth, financial information; personal description; dietary requirements; medical conditions; allergies; dependent's personal information, next of kin details, employment status/history.
*Information we collect about you.
With regard to visits to our site we may automatically collect the following information:
" technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
" about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
*Information we receive from other sources.
We may receive information about you from third parties such as online travel agents or booking engines. When that data is collected from you, you should be informed by those third parties at that stage that it may be shared internally by us and combined with data collected from multiple sources.
We also work with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
We also receive information about you from cookies. For more information about cookies please see below
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
We use the following cookies:
· Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
· Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
· Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
· Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can find more information about the individual cookies we use and the purposes for which we use them below:
To enable us to monitor the usage of our website and the success of our marketing, we use Google Analytics [or other analytics package if appropriate], which uses a variety of cookies. These are used to track visitors and collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
If you would like to see a full up-to-date list of all cookies used by our website, you can use the following cookie-checking website http://sitebeam.net/cookielaw/test-your-compliance/ (other cookie-checking websites are available).
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
*We are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting this website (our site), you are accepting and consenting to the practices described in this policy.
*How We Use Your Information
We may use information held about you in the following ways:
To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
To provide you, or permit Premier Cottages Limited to provide you, with information about goods or services we feel may interest you;
If you are an existing customer, to contact you by electronic means (email or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you.
If you are a new customer, we and Premier Cottages Limited may contact you by electronic means if you have consented to this by clicking the relevant 'submit' buttons on any of the forms in our site where you enter your information. If you do not want us to use your data in this way, or to pass your details to Premier Cottages for marketing purposes, please untick the mailing list box at the end of the booking process or contact us at any time to ask us to remove your listing.
We may use your information:
To notify you about changes to our service;
To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
To improve our site to ensure that content is presented in the most effective manner for you and for your computer;
To allow you to participate in interactive features of our service, when you choose to do so;
As part of our efforts to keep our site safe and secure;
To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
To make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
We may share your personal information within our business and to Premier Cottages Limited. We may share your information with selected third parties, including business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you. In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets. If all, or substantially all, of our assets are acquired by a third party, your personal data will be one of the transferred assets.
We may disclose or share your information where we are under a legal duty to do so in order to comply with any legal obligation; or to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by unticking the mailing list box on the booking form we use to collect your data. You can also exercise the right at any time by contacting us by email.
Our site may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.